Keeping Communications Lines Open

Clear communication helps support a successful school year. That's why the district wants to ensure families know the appropriate contacts for any questions or concerns.

Families with questions regarding their students are encouraged to first reach out to the child's teacher. They know their students best and may be able to offer guidance. If information is needed that the teacher cannot provide, the next person to contact is the school principal or assistant principal.

If more assistance is needed, families should contact the executive director of elementary or secondary education, followed by the appropriate assistant superintendent and then the WCS superintendent. The final person to contact is the family's School Board representative, who can be found on the WCS website.

School-based personnel are expected to return all forms of parent/guardian communication within 48 hours during the school week when school is in session. Families are encouraged to communicate important details with their child's teacher that may impact the student on a day-to-day basis in the classroom. Sharing this with the teacher allows them to support the student throughout the school day.

Because the classroom teacher will be focused on students and instruction during the school day, families should contact the school office with any immediate needs.

Phone Calls, Emails and Texts

The district's notification system will be used to communicate school information, including delays and closures, to families in the district. 

To receive emails from Williamson County Schools, be sure to whitelist messages from @wcs.edu. Whitelisting is the process of adding an email to an approved sender list. This will ensure that emails from that sender are never moved to the spam or junk folder. For directions on how to whitelist email addresses using different email providers, visit the WCS Communications page.

WCS will continue to use text message notifications more often than phone calls. Please make sure all contact information is updated in Skyward. School employees will only be able to communicate with students through text messaging if a parent or guardian has completed a WCS Student/Employee Texting Agreement form which is available on the WCS website.

InFocus

The InFocus email newsletter is the main source of WCS news and information. InFocus is produced weekly throughout the school year and contains district information, student and staff features and other news about Williamson County schools. To receive the email newsletter, subscribe to InFocus.

Websites

In addition to the district website, which is run by the district webmaster, each school has its own site where families may find staff information, important dates, extracurricular activities and more. Elementary websites are maintained by the WCS Digital Content Producer. Middle and high school websites are maintained by a school webmaster. Each school’s calendar of events is maintained by that school's Google Calendar organizer. All sites will be updated throughout the year.

Mobile App

The Williamson County Schools mobile app is also an easy and convenient way to stay connected. Using the free app, families may add money to meal payment accounts, check Skyward, look at calendars and more. Each school’s calendar of events is maintained by its Google Calendar organizer. The app is available for download on the App Store and Google Play.